How is your team structured?
Hi everyone,
I hope you agree when I say that training works best when it's not a solo effort.
Even if you're the primary person building in Skilljar, there are a few key people worth identifying early, because you'll need them at different points in your journey.
- Dashboard Administrator: Who else needs dashboard access to create, edit, or keep an eye on things? Probably you plus one or two others.
- Subject Matter Experts (SMEs): The people who know your product inside out. They may never log into Skilljar, but you'll need them when building course content. Identify 2–3 now.
- Internal Champion: Someone who can advocate for the training programme to leadership and other teams. Makes a difference when it's time to promote and report.
- Marketing Contact: Who owns your brand? Getting assets early saves a lot of back-and-forth later.
Now I’d love to hear from you👇🏼:
- What function do you sit under (CS, Support, Marketing, L&D, Product, something else)?
- Have you identified your SMEs and internal champions yet?
- Any surprises so far ? Roles you didn't expect to need involved?