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SKILLJAR: Limit number of users in a group

  • April 29, 2026
  • 3 replies
  • 52 views

When a user registers on our site, based on their information they are automatically added into a specific group.  I thought there was a way to limit the number of users who can join a group but may be overlooking it?  

Thanks, 

Matt

Best answer by sschumacher

Hey ​@Mattwl 

I chatted with one of our Solutions Architects and he mentioned a following workflow we’d like you to try out.

 

You can add a price element to a course to only be accessible via Training Credits. Then, you could give out a Training Credit balance (also available in their student profile or as TC Admin) to each hospital facility that matches the max number of enrollments they would allow on that course. Once that balance is exhausted, no one else from that hospital course register for the course. 

Training Credits are generally used for monetization as a “Bank of Funds” approach, but the max number of uses can be set at the Training Credit level which aligns to the outcome you are looking for in this instance. Below is some documentation to get you started:

 

https://support.gainsight.com/Skilljar/Manage/Purchasing_and_Monetization/Training_Credits_-_Admins
https://support.gainsight.com/Skilljar/Manage/Purchasing_and_Monetization/Training_Credits_-_For_Learners
https://support.gainsight.com/Skilljar/Manage/Purchasing_and_Monetization/Training_Credits_-_Training_Credit_Report

 

Please follow up if you have any other questions!
 

~Spencer

3 replies

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  • Gainsight Employee ⭐️
  • April 30, 2026

Hey ​@Mattwl 
 

I’m on our solutions consulting team, so I can jump in and help and route any feedback to our product team.
 

It sounds like you are configuring your groups correctly to add people into those groups based on their information. This helps with overall management of the group. I understand you’d like to limit the number of users who can be added to a group, is that right?

 

There isn’t a limit to the max number of users who can be added to groups in current functionality. If you don’t mind briefly sharing your use case on adding a limit that could be helpful for me to share back with our product team.

 

Thank you!

Spencer


  • Author
  • Contributor ⭐️
  • April 30, 2026

Hello Spencer!

Within our platform, we have certain courses that need to be restricted in two ways:

  1. limited to specific user groups, and
  2. capped so only a set number of users can enroll.

In this scenario, we allow a hospital facility access to our product training, but we want to limit how many individuals can register for courses that are specific to their Residency program.

As a workaround, we’ve set up two groups—one for the main facility and one for the Residency program—and then manually monitor enrollment for the Residency courses. While this works, it would be ideal if we could set a maximum enrollment limit so the number of users can never exceed the allowed capacity.


Forum|alt.badge.img
  • Gainsight Employee ⭐️
  • Answer
  • May 1, 2026

Hey ​@Mattwl 

I chatted with one of our Solutions Architects and he mentioned a following workflow we’d like you to try out.

 

You can add a price element to a course to only be accessible via Training Credits. Then, you could give out a Training Credit balance (also available in their student profile or as TC Admin) to each hospital facility that matches the max number of enrollments they would allow on that course. Once that balance is exhausted, no one else from that hospital course register for the course. 

Training Credits are generally used for monetization as a “Bank of Funds” approach, but the max number of uses can be set at the Training Credit level which aligns to the outcome you are looking for in this instance. Below is some documentation to get you started:

 

https://support.gainsight.com/Skilljar/Manage/Purchasing_and_Monetization/Training_Credits_-_Admins
https://support.gainsight.com/Skilljar/Manage/Purchasing_and_Monetization/Training_Credits_-_For_Learners
https://support.gainsight.com/Skilljar/Manage/Purchasing_and_Monetization/Training_Credits_-_Training_Credit_Report

 

Please follow up if you have any other questions!
 

~Spencer