Skilljar March 2026
Spring has sprung and we've packed this month's newsletter with a little bit of everything — product updates, fresh resources, a Product Showcase worth checking out, and an exclusive discount to Pulse.
Let's jump in😀
Our Stripe Integration Got A Major Upgrade
We've upgraded our Stripe integration to include Stripe Checkout Sessions, giving you automated tax collection, localized currency support, Stripe-managed coupons, and domain-level monetization control. Your current setup continues to work with no disruption, and you can upgrade on your own timeline.
Learn More
Your Academy & Community Are About to Become One Experience
We're putting the finishing touches on something big: if you're running both Skilljar and Gainsight CC, your end users will be able to log in once and move between your Academy and Community without second thought. Surface courses right inside your Community, give users a single search bar that pulls results from both platforms, and tie the whole thing together with unified navigation.
Are your courses showing up in search?
Adding search keywords to your courses and lessons helps learners find the right content faster — and keeps your catalog discoverable. Keywords are hidden from learners but indexed in the search bar, and can even be used with federated search tools like Coveo or Algolia.
Learn how to add keywords to your courses
Save your spot at Pulse 2026
Migrating from Northpass to Skilljar — Lessons from the Community
Albina is in the middle of migrating from Northpass to Skilljar and turned to the community for advice — asking about challenges, lessons learned, and whether others would recommend making the switch.
If you've been through this migration or are planning one, this is the thread to join.
Share your experience and read what others have said
Watch Now: Spring 2026 Product Showcase
Our Spring 2026 Product Showcase is live—covering in-progress features including a Skilljar MCP, a new no-code page builder, three new interactive lesson types, VILT enhancements, and a look at how Skilljar and Gainsight Customer Communities are coming together in new ways.
Watch On Demand
Skilljar Office Hours — Now 4x a Week
Tuesdays and Thursdays, 11am and 3pm ET
Great news for Scaled Customer Success customers — you now have access to live Office Hours four times a week.
What's included:
- Live access to a Skilljar Customer Success Manager
- Ask questions on best practices, strategy, or specific use cases
- Connect with other Skilljar users tackling similar challenges
- Get quick, actionable guidance — no 1:1 scheduling needed
Register for Office Hours
Missed It? Catch AEO Unplugged On Demand
AI is changing how customers find and engage with your content, and if your digital CS resources are still scattered across disconnected hubs, it's time to rethink the playbook. Watch the on-demand session to hear how practitioners are building unified, AI-ready digital customer destinations.
Watch Now