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Skilljar: Time Zone Change - Skilljar Impact?

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Question for @Bloftus, but I'm posting it here for the public.

Our courses currently occur in Pacific Daylight Time / Pacific Standard Time. As of Sunday, November 1, 2026, British Columbia will stop using daylight saving time and adopt the new year-round time zone, Pacific Time (PCT).

I know some tools, like Google Calendar, are pushing updates to account for this new time zone. What behavior can we expect from Skilljar’s vILT sessions and calendar view? The calendar view currently automatically shows times in the user’s local time zone. Will it automatically account for the new time zone?

I notice our courses are scheduled in America/Vancouver, so maybe that geographic system will account for the new zone?

We plan to email our live course attendees for courses occurring in the weeks after the change, but I would also like assurance that the calendar view will be accurate.

Thanks!

BloftusAnswer

Gainsight Employee ⭐️

Hey @sam.walker - I checked with our Engineering team and can confirm your vILT sessions and the calendar view will show the right times after November 1. Nothing is needed on your end.

Skilljar stores session times in UTC and converts them when they're displayed, both into the session's time zone and into each learner's local time.

Our time zone library already includes British Columbia's new rule, so sessions set to America/Vancouver will display correctly without being re-saved, including any you've already scheduled for after the change.

BloftusAnswer

Gainsight Employee ⭐️

Hey @sam.walker - I checked with our Engineering team and can confirm your vILT sessions and the calendar view will show the right times after November 1. Nothing is needed on your end.

Skilljar stores session times in UTC and converts them when they're displayed, both into the session's time zone and into each learner's local time.

Our time zone library already includes British Columbia's new rule, so sessions set to America/Vancouver will display correctly without being re-saved, including any you've already scheduled for after the change.

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sam.walkerAuthor

Helper ⭐️

@Bloftus

Thanks for the earlier answer. Now that we've tested it, stored session times and the calendar view are correct, but the course page shows some learners the wrong start time.

On our course pages (e.g., academy.safe.com/fme-form-advanced-live-online-course), America/Vancouver sessions after Nov 1:
- render server-side as "9 a.m. – 1 p.m. MST". The hour is right for Vancouver, but MST is not our zone, and Alberta is UTC-6 year-round from Nov 1.
- are then re-rendered in the viewer's browser time zone, with no zone label. Windows has no British Columbia zone, so BC users on "Pacific Time (US & Canada)" see 8:00 AM for a 9:00 AM session.
- the /calendar page also bundles moment-timezone with 2025b data, which predates the BC rule.

Could you confirm whether the page can label times in the session's own time zone (or name the zone it converted to)? Also, do confirmation and reminder emails and .ics attachments apply the new rule? We've also opened a support ticket with details.

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Sam Walker, Ph.D.

Bloftus

Gainsight Employee ⭐️

Hey @sam.walker - Engineering has the course page time zone labeling, including the “MST” label and the unlabeled converted time. I don’t have a date for the fix. Until then, adding the zone to the session title or description, like “9:00 AM to 1:00 PM Vancouver time (UTC-7)”, can help learners read the time correctly.

Support confirmed that confirmation emails, reminder emails, and .ics files use the correct time.

Thank you for flagging!

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sam.walkerAuthor

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@Bloftus thanks, I can see the time looks correct on my end now.

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Sam Walker, Ph.D.

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