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sshroff
Gainsight Employee ⭐️⭐️
January 21, 2026

2026 CS Ops Product Council Announcement!

  • January 21, 2026
  • 15 replies
  • 412 views

The results are in and your 2026 CS Ops Product Council is….

  • Amy Cargal, Adobe 
  • Angela Domenichelli, OneStudyTeam 
  • Anna Wright, Sprout Social
  • Ben Wanless, Postman
  • Bradley Bazhaw, PayScale
  • Britt Layman, MCG Health
  • Caitlin Ankney, Growth Molecules
  • Dawn Cassidy, NetDocuments
  • Dayn Johnson, Henry Schein One 
  • Heather Hansen, Acquia
  • Jacqueline Galvan, Trimble
  • Jen Provenzano, LinkedIn
  • Jeremy Johnston, Cvent
  • Melissa Allen, Okta
  • Michael O’Brien, Tanium
  • Mike Meagher, AuditBoard
  • Molly McQuarrie, Appspace
  • Shaun Martin, Netradyne
  • Travis Morgan, Netsmart
  • Tyler Leech 

Huge congratulations to the exceptional professionals nominated and selected for our CS Ops Product Council - we had over 50 nominations! 

The individuals selected stand out for the impact they’ve made within their organizations, across their peer networks, and in advancing CS Ops as a discipline. Their commitment to our Community, combined with the innovative ways they leverage Gainsight, continues to raise the bar for what’s possible. We’re excited to deepen our partnership this year and collaborate closely with this group as valued advisors.

Thank you to everyone who submitted nominations, as well as to the Gainsight CS and Product Leadership for the time and care invested in the selection process! 

To our incredible 2025 Council members: Thank you for your continued dedication to Gainsight! We’re so grateful for you and appreciate your engagement, insights, and thoughtful feedback!

 

    15 replies

    TLeech
    Contributor ⭐️
    January 22, 2026

    Thank you so much for the opportunity! I’m honored to be selected and excited to collaborate with such an incredible group of CS Ops leaders. Congratulations to the other council members as well. I’m looking forward to learning from everyone, sharing thoughtful feedback, and helping shape what’s next for Gainsight and the broader CS Ops community.

    jenlpro
    Helper ⭐️
    January 22, 2026

    Thrilled to be chosen alongside so many rockstars... Congrats everybody!!!

    Contributor ⭐️⭐️⭐️
    January 23, 2026

    as per reflections of others, excited to be part of this group and understand the changing demand of CS Ops in what is frankly a totally changing CS environment 

     

     

    brlayman2583
    Helper ⭐️
    January 28, 2026

    Congrats all! Excited to be joining along side all of these wonderful pros!

    dshorter
    Gainsight Employee ⭐️⭐️
    February 2, 2026

    So many amazing Gainstars on this list!  Congratulations all! 

    Davielle Shorter - Customer Marketing Manager