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lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
February 27, 2020

Community search updates available now!

  • February 27, 2020
  • 2 replies
  • 117 views

You may have noticed some recent improvements to Community search!

 

Advanced Filters

When you search for information on the Community, you now have advanced filters available. Filter options include categories (CS, PX, Product News, etc.), post type (ideas, questions, articles), and tags.

 

 

Category specific search

When you search within a specific category, the dynamic search results (displayed directly under the search bar) are limited to that particular category. If you view the complete list of results, you will see potential matches from across the community, along with the advanced filter options.

 

 

Happy searching!

      2 replies

      darkknight
      darkknight
      Expert ⭐️
      March 5, 2020

      We used to have the ability to search for documents by author (or at least I could search for docs where I was the author).  Is that coming back soon?

      Jeff Kirkpatrick
      lila_meyer
      lila_meyerAuthor
      Gainsight Employee ⭐️⭐️⭐️
      March 5, 2020

      Hi Jeff, I think this was an option on our old Community platform. I know our current vendor is planning to add more adv. filter options, so I just asked them about author. I’ll let you know what I hear back! 

      Lila Krutel, Dir. Global Education Services
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