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neelam_mukherjee
Contributor ⭐️⭐️⭐️⭐️
May 9, 2023

📢Exciting News: Launch of Gainsight's Localized Documentation Website for our Japanese Customers!

  • May 9, 2023
  • 3 replies
  • 268 views

Hello Everyone!

We are delighted to announce the launch of our localized documentation website, specifically designed for our esteemed Japanese customers as part of our internationalization initiative. This project marks a significant milestone for Gainsight, as we take a step forward towards reaching customers across the globe.

Our team has put in tremendous efforts to provide our Japanese customers with detailed, easy-to-understand documentation for our diverse range of product areas and solutions. With this new website, our Japanese customers will have access to personalized and localized documentation that caters to their preferences and requirements.

We are well aware of the importance of clear and concise documentation, especially for customers who speak different languages. Hence, we have made it our topmost priority to provide localized documentation in the Japanese language, as a part of our commitment to customer success.

We are thrilled about this new development, and we hope that our Japanese customers will find this new website informative and user-friendly. As we continue to strive for excellence, we are committed to providing the best experience for all our customers through our product documentation.

 A big thanks to all our CS NXT (English) writers @Sania Ahmed @Deepika @mayur @Uzma Gani @Raimy Paulson @Fahd under @Divya’s leadership, for their tireless efforts in creating original content in English from scratch! 👏👏👏👏

We would like to extend a heartfelt ‘thank you’ to @kazu @Haruka @Kaori Wakui for their invaluable contributions, ongoing feedback, and unwavering support in ensuring that our localized content is culturally appropriate. Your dedication and expertise have been instrumental in making our content resonate with our target audience.


FYI:
@karl @anil_chalasani  @JordanSher @maksim_ovsyannikov @msaha  @minh_phan  @kazu @Haruka @Kaori Wakui @Toru @sidhu @prasad_nibhanipudi @madhu @anirbandutta @lila_meyer  @Linguists 



Thanks Everyone!
Content Localization Team 👇 of Gainsight's Technical Communication Department

@shayerisen (Content Localization Project Lead - CXone Expert Japan Content POC)  👏👏👏👏
@Sania Ahmed (Content Design/UI Messages & Error Messages Simplification & Localization - Project Owner) 👏👏👏👏

3 replies

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
May 9, 2023

Hey @Nodoka Matsumoto, check this out :).

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
kiranpanigrahi
Contributor ⭐️⭐️⭐️
May 9, 2023

Great effort, Team!!! Thank you. 

KP
Sania Ahmed
Helper ⭐️
May 9, 2023

This is awesome!! Kudos to the team! 👏🏻

Sania Ahmed II Senior Technical Writer