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sai_ram
Expert ⭐️⭐️
May 13, 2020

Let’s Introduce Ourselves!!

  • May 13, 2020
  • 119 replies
  • 3579 views
Let’s Introduce Ourselves!!

Hi All, Hope you all are doing well!

Most of you already know me, but I want to introduce myself and welcome new joinees to the community! I also want to encourage new users to introduce themselves here, so we can know each other better and communicate quickly.

I‘m Sai Ram and I’m the Community Manager at Gainsight, based in Hyderabad, India. I’ve worked here in a few different departments, and I’m knowledgeable with all areas of the products. I consider myself an expert on C360, Relationships, Scorecards, Cockpit and Timeline.

I’m responsible for managing Community communications and I make sure information flows fast between customers and the product team. I also monitor popular ideas from the community and help bring them to the attention of our product team. I’m also responsible for running periodic community contests.

I also spend a lot of time after work with my children, friends and on physical fitness. 

 

Please tell us a bit about yourself! Here’s a few questions for your consideration:

What’s your current role and where are you based?

What are you hoping to learn from the community?

What do you like to do for fun?

Oh and btw,  Complete your profile :) 

 

Next steps:

119 replies

kwilliams212
Contributor ⭐️
March 28, 2023

Hi all,   I come from the Community space, about 13 yrs worth in fact and have become fascinated by the opportunities and intersects the space has with digital customer success in particular and how the two can mutually support customers and organizational goals. 

I’m currently between roles but have worked with organizations like Workday, Khoros, BlackBerry among many others in a consulting capacity. I’ve also have had a strong connect with our CSMs teams in these roles and look forward to learning more from this great group of seasoned CS professionals! 

Community + Success + Experience = Happy Customers! Currently #opentowork
revathimenon
Gainsight Community Manager
March 28, 2023

Hello @kwilliams212 thank you for sharing your story with us, I love that! 💯

Welcome to the community, so excited to have you here with us! 🙌🏽

We’ve got some interesting conversations around DCS picking up heat here. I can already sense that there are tons of folks here who could benefit from your years of experience & the opportunities you have seen in your journey. Please feel free to share your learnings/thoughts/questions on there.
Looking forward to seeing you around a lot on community 😁

Feel free to reach out to me or @anirbandutta, would you need any help on this community :) 

Where focus goes, energy flows.
vppittadev1
Gainsight Employee ⭐️
Gainsight Employee ⭐️
May 22, 2023

Hi

ericbmuller
Contributor ⭐️⭐️
July 31, 2023

Excited to finally be here! I am in the CS Dept at Learning Pool, and really excited to get started with our deployment of Gainsight over the next few months!

Per my profile, too many years behind me in project and process management, but excited to take those experiences and apply them for the betterment of our customers, and our company, as we grow together in each of our respective journeys!

My interests include cycling, formula 1 racing, travel, and stalking our three (3) adult children as they create their respective legacies in this ever changing world we share! Looking forward to sharing CS/GS experiences with this community!

Eric
anirbandutta
Expert ⭐️
July 31, 2023

Welcome @ericbmuller, great to have you hear.

Love your profile… and the ‘stalking’ 3 grown kids bit is Epic 😆  

It's an opportunity for engagement
revathimenon
Gainsight Community Manager
August 1, 2023

Welcome to our community @ericbmuller & talk about great intros! 🔥

Happy community-ing!

Where focus goes, energy flows.
RebeccaRandle
Contributor ⭐️⭐️
August 16, 2023

What’s your current role and where are you based? - Customer Success Operations Manager at VTS based on Chicago, IL 😎🌭

What are you hoping to learn from the community? - Best practices across the board

What do you like to do for fun? - Read, eat, travel, spend time with friends and my two cats 🐈

revathimenon
Gainsight Community Manager
August 17, 2023

Welcome to the community @RebeccaRandle , sooo pumped to have you amongst us. ⭐️

I can assure you that you’re gonna find a LOT of those conversations here, and more.🙌🏽
Happy community-ing. ✨

Where focus goes, energy flows.
Contributor ⭐️
October 4, 2023

Hi Everyone! I am Elizabeth Harris, the Head of Digital Customer Success at Icertis, and we are just getting started with our implementation of Gainsight. I am based in Atlanta, GA but my team is primarily based in Pune, India.

What I’m hoping to gain from this community is learning and sharing of best practices! Our Customer Success team is relatively new, so there’s lots to learn from all of you!

Also, we are hiring a CS Ops role which includes Gainsight administration. If you or anyone you know is interested, please apply! Location: Pune, India https://jobs.lever.co/icertis/a0175755-2dff-4e99-bcd0-c358c8511cb3

Elizabeth
revathimenon
Gainsight Community Manager
October 4, 2023

Hello @ElizabethHarris and welcome to the community! 😊

Thanks for sharing the listing too - i’ll get that added into the upcoming community listing post.

I’ll definitely be touching base with you soon for some DCS related conversations 😉🙌🏼

Where focus goes, energy flows.