Does the Gainsight Community software support the tagging or mentioning of another user?
I find myself occasionally wanting to reply to a specific item in a thread or call out a specific user, but cannot see if / how the Community supports tagging a user (for example, @Matthew Lind, if I somehow wanted to get my own attention).
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I have the same desire, Matt! The platform we use does not support these features. We are going to do a review later this year on whether it makes sense to try using a different platform.
Make it so, @Karl, make it so!
Hi Matthew, I am in touch with platform vendors for this request 🙂. Thanks for posting
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