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The Community This Week: Dynamic Product Documentation FTW

The Community This Week: Dynamic Product Documentation FTW
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Product Documentation team are often the unsung heroes of SAAS success.

You’d know her from the thoughtful improvements she has delivered to CS and PX Documentation needs, from our Release Notes, to the most recent

@Sania Ahmed makes the perfect mascot here describing the Team-Mission and range of Services provided as team of Content creators for not just Release Notes, but every bit of in-app tips, following along the small and big changes the software goes through from major Releases, Patch fixes to still-in-experiment Betas and also in-keeping with the Industry standards.

? you cannot, not feel the genuine passion to collaborate on this video.

Thanks to this team''s passion, and @neelam_mukherjee’s Customer-focussed leadership, Technical writing is one of the strongest examples of customer-centricity we showcase.

 

To follow along Gainsight Product Documentation, ‘Subscribe’ to the Product News area.

Also shared on LinkedIn.

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2 replies

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This is so encouraging and well put. Thank you @Sania Ahmed  for so wonderfully representing the Technical Communications team, and @anirbandutta  for the opportunity. 👏🏻 

 

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This is so encouraging and well put. Thank you @Sania Ahmed  for so wonderfully representing the Technical Communications team, and @anirbandutta  for the opportunity. 👏🏻 

 

Thank you Adrian. Yes, so well articulated, the amazing work you and the Tech Comms team are doing.

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