The Community This Week: GameChanger to become One Community for all Gainsight products
You might have picked up the chatter already but this is a formal announcement of GameChanger ramping up to become One Community for all it’s product lines: CS and PX which it already is, incoming CE and CC.
We will be witnessing small changes on GameChanger to prepare for that direction, but here’s a simple one para plan.
For CE
Acquisitions can be a lengthy process, often spanning multiple quarters and months. However, we find that a quick win is aligning with the parent organization''s community, if available. Fortunately, we have us - GameChanger, where the party has just started with 10K + people in the house! ?
Gainsight CE would be stepping into the Community world for the first time so we’ll need to welcome them and get them settled in.
We are throwing doors open for Gainsight Customer Education on GameChanger verrrry soon. :)
For CC (inSided)
These lines by Bono perfectly sums up the Community situation we’ve had with Gainsight Customer Communities (the product formerly inSided)
We''re one, but we''re not the same
We get to carry each other, carry each other
One
Contrary to CE, inSided, or Gainsight CC has been a roaring 7years, 2k strong Community known as inSpired.
Merging CC is going to be a little more elaborate. Here’s the plan, and in the spirit of the season.
inSpired + GameChanger: a ghoulishly united destiny ?
How does this impact us?
The Merger and migration process itself would take a couple of days followed by QA and post-migration phase to make the environment ready.
There would never be an outage but the Community would be read-only during this period, so mark your calendars.
- Week of Dec 4, you can consume content from the Community but just not engage
- There will be a couple of structural changes (nav, categories, etc), but only for the better :)
- Oh, and you might be asked to login once more… a standard after any change
May I just add that all our contributions, activities, points and Badges would remain intact.
Infact, our inSpired friends shall be moving over with their contributions and mapped to the GameChanger ranking system.
So that’s it.
Once that freeze lifts, prepare to welcome a Huge bunch of awesome new, inSpired Community members!
One life with each other
Sisters, brothers
Time to have a Lot of ? ? on the Introductions thread with our new friends from CE and CC!
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