In the backdrop of new friends from Northpass joining the Community, it felt right to reiterate the principle of Community building at Gainsight, that it is for Life.

We are not just ‘Community members’ but friends together on this ride. And these friendships are easy to spot on the Community. Top Gamechangers are all long-time friends.

Go to their profiles, like @gunjanm, for e.g. Get a quick view of their journey, just mouseover the badges on the profile. This is what is bourne from the long time friendships on this Community. 

One Person One Account

I wish more people knew this before they created their second, or even third accounts, primarily when they changed companies, they thought that was the end of the road for them on that account.

But fret not! Just email the admin team at community@gainsight.com and we will re-enable you on your account that you may not be able to access any more because of a change in co.s. We’ll find your profile update it and set you off from where you left. You retain all your engagement, content, points and badges. ? ? 

We offer this service of reclaiming or updating your account right from the homepage of the Community, under the ‘Concierge’ section.

Go through this thread to see how the GameChanger friendships continue through all sorts of transitions.

 Why start from scratch again?

The intervention: ? Please do not create another account if you already have one, is included on the Community Registration form from today.

It’s also great from a general data management point of view.

User reputation scores, and all other Community KPIs can only be maintained correctly by avoiding creation of duplicate accounts for the same person.