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The Community This Week: Product Documentation Results in Community Search

The Community This Week: Product Documentation Results in Community Search
anirbandutta
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You have witnessed the Gainsight Technical Docs team active in the Product News area.

The actual Release Documentation is published on our Documentation portal and we give pointers to it whenever there is a new release. ?

 

But @neelam_mukherjee, always wanted to deliver something more.

From making the team available for direct engagement with Community members - see here to delivering an mega internationalization project for our Japanese Customers, Neelam has always driven a Community-centered approach for Product Docs at Gainsight.

 

And today, teamed up with @insidedtom’s Api wizardry, she brings to life Product Doc results directly in the Search suggestions.

 

See her passion for Customer Success in The Community This Week video.

https://www.loom.com/share/daefcb8b6fa04719a6bb7df16fbde9d2?sid=2e8124f0-07de-46f9-bde4-d8ec515f70e4

You’d have seen yourself that she leads by example… at_mention Neelam or her team (from their profile signatures) for any clarifications/ feedback reg. Gainsight Documentation.

Also posted on LinkedIn

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