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revathimenon
Gainsight Community Manager
August 3, 2026

What's your go-to MCP prompt? Share it with the community!

  • August 3, 2026
  • 3 replies
  • 107 views

Hi everyone! 🙂

I’m excited to announce that we just launched our Gainsight MCP Prompt Library. The library is a growing collection of ready-to-use prompts and skills built for Gainsight's MCP servers, so you're not starting from scratch every time.

👉 Explore the prompt library

 

But here's the thing...

The most useful prompts and skills come from people actually using these tools day to day, figuring out what works and what doesn't.

If you've found a prompt that saves you time, surfaces something useful, or just fits neatly into how you work - we'd genuinely love for you to share it here. Drop it in the comments with:

  • What it does: A quick description of the use case
  • The prompt itself: Copy/paste ready
  • Which product: Customer Success, Staircase, Skilljar, Customer Communities, or Product Experience

The more people share, the more useful this becomes for everyone.

We'll also be featuring standout community prompts in the library over time, so this is a real chance to get your workflow in front of the broader Gainsight community.⭐

 

And for those who are not using the MCP yet or still getting started, we’ve got you covered!

👉 The AI Learning Hub is a great place to begin.

 

Can't wait to hear about what you're all building. 🙌

    3 replies

    samanthahamlet
    Gainsight Community Manager
    August 5, 2026

    Love this!!! 
    @Sanne van Opstal-Brakel ​maybe you could share more here about the VOC agent you created 👀

    @romihache ​@dayn.johnson ​@Alistair FIeld, would love to hear if there’s anything you’ve been working on with the MCP recently!

     

    romihache
    VIP ⭐️⭐️⭐️⭐️⭐️
    August 5, 2026

    ​@samanthahamlet  We aren't using the MCP yet as we're currently navigating our security clearance process.
    However, I'm thrilled to explore the AI Learning Hub! It looks like a fantastic resource for beginners like myself 😊

    Continuous improvement is better than delayed perfection
    mobrien14
    Helper ⭐️
    August 5, 2026

    Not specifically a prompt, but we’ve found some pretty great success with Claude live artifacts + the Gainsight MCP to help with:

    • Generating revised CS Sentiment based on internal templates, open CTAs & recent Timeline activities.
    • Assess the validity of open business objectives
    • Surface details into program metrics to folks who are less prone to log into Gainsight

    Going the artifact route makes it easier to tie sources to each output and just generally a better UI for CSMs and other contributors who are a bit less AI-focused.