I am currently studying for my Level1 admin certification and one challenge that I’m having difficulty in overcoming is learning the Gainsight Objects and finding the right field(s) that I want to use for business rules, reports, etc. I refer regularly to the Object Glossary but sometimes I am still not able to find what I am looking for. For example, I want to create a report that shows the average login trend for a customer’s users but I can’t find an Object that contains login information.
Does anyone have suggestions or best practices on how they learned the Gainsight Objects or find the right fields that they need?
I appreciate any guidance.