Get Your Game On - Round 7

+9

Are you ready for another puzzle?

Here’s one you can try:

Fun with Timeline

Here are the hints to find the words:

8 Letters – Centralized place to store key interactions with customers
7 Letters – An entry type used to document call notes with a customer
5 Letters – An entry type typically used for an internal note
8 Letters – The CTA type created when action items are added
10 Letters – An entry type used to track major events in a customer journey
2 words 10 & 7 Letters – users can tie an entry to more than one record such as Company, Relationship, Cases, or CTAs
6 Letters – Integrated call recording feature
8 Letters – Admin can create an outline to ensure consistent formatting when creating new entries.
2 words 19 Letters – Emails from this tool can be automatically logged to timeline
13 Letters – The order of the historical entries
7 Letters – Feature used to share an email copy of the entry
4 Letters – Used to track open action items during a call; will create a CTA in cockpit

Have Fun and Good Luck 🍀🍀🍀