Hi everyone! I’m excited to share that we’re getting ready to launch a new instructor-led course focused on building a comprehensive, end-to-end risk management solution in Gainsight! 🚀
This hands-on session walks Admins through:
- Creating custom objects, fields, and Scorecard measures
- Building risk detection rules with Rules Engine
- Designing smart Journey Orchestrator programs for targeted outreach
- Using CTAs to drive internal action
Special focus is placed on real-world strategies for reducing churn, prioritizing risks, and aligning CSMs with proactive customer engagement.
🧪 Bonus: We’re prioritizing your ability to customize our configurations to match your needs.
👀 What do I need from you?
I’m currently looking for participants to join a beta run-through of the new course and provide feedback before we officially launch it.
🎁 What’s in it for you?
- Early access to the full content
- No cost to attend — this is a thank-you for your time and insight
🧠 Who we’re looking for:
Admins with a few months of experience who can confidently build a Rule, JO Program, etc., without needing a step-by-step guide. This is a great fit if you're looking to learn how to build a process that spans multiple functions in Gainsight — from Risk Scorecards to Journey Orchestrator and CTAs.
📅When is this happening?
Roughly two weeks from now, on Thursday, September 18th, from 11a-4p Eastern Time (including a break).
If you are interested, please reply here or email bholmes@gainsight.com.