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I have recently made changes in data, which would result in a new set of picklist items in one of the fields in C360, when I do a manual test run on the rule that updates the data object responsible for that field, there are zero records failing and the new picklist items are showing up in the log, but when I do a manual run all the records with the new items are failing. 

How can I further investigate this difference in the manual run and test run?

Hi @tmaddherla I believe test runs of rules usually won’t fail because they’re not actually executing the action in your rule (unless the status of your rule is inactive). My recommendation is to check the failure logs in the execution history from your manual run and download and open the failed records. The failure reason is typically listed in the last column of the failure sheet which will give you more information on why it’s failing.

Hi @tmaddherla 

As @kstim said, a test rule has pretty much no purpose when it comes to testing your actions, they are only useful to test how the data is filtered, merged, generated correctly and to you expectations up to the point of the action, but not the actual action.

Can you share the logs here? 

I would also recommend upvoting this idea, whose subject line totally sucks, to make “test actions for real” a reality: 

Thanks

A

Hi @tmaddherla 

As @kstim said, a test rule has pretty much no purpose when it comes to testing your actions,

Important caveat, is that test rules will still export data to an S3, and I believe will still trigger API actions unless the action itself is toggled to inactive. Not super relevant here, but in case someone wanders in in the future.

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