+9Hello Admins! Can you believe there are less than 100 days left in the year? 🍁🎃🍁
Let’s add a few more knowledge nuggets to our Gainsight toolbox before the year ends starting with this:
There was a recent question posted about tracking url clicks when there are multiple urls in a JO communication. Our rockstar admin Rebecca Sherman
Here’s a quick snapshot of some of the fields in the object that might be helpful:
Give it a try and drop in any feedback you have!
+1Another tip is to create a Data Designer using the Email Raw Events , Company Person and Company objects to capture additional fields that aren’t available in Email Raw Events object.
I then create a report that shows which contacts clicked on which links for a newsletter we send out. It helps us curate our content and follow up with clients on initiatives mentioned in the newsletter. This is especially helpful to the team that covers our smaller tech touch only clients.
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