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% of Super Users in your community


Could you provide the information according average % of super users to registration/session/MAU?

Best answer by Julian

Hi Konstantin!

We are actually working on something like this. It will be included in our success dashboard, which hopefully be available to you very soon.

The success dashboard will include two visualizations of super users:

The activation Funnel

This will display you the % of users that moved from only visiting to a registration, to 1 activity, to more activities, etc.

It is not complete at the moment, but it will look something like this:




The activation Funnel (table view)

Here you will see the exact amount of users who are at a certain level, also the % of the users compared to all users who are registered. Here a mock-up with test data:


As soon as we are done with refinment and testing, we will publish this to all of you.

Is this what you are looking for, or do you have other things that you are missing currently?

Cheers,

Julian
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2 replies

Julian
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  • Gainsight Employee ⭐️⭐️⭐️
  • 908 replies
  • Answer
  • April 10, 2018
Hi Konstantin!

We are actually working on something like this. It will be included in our success dashboard, which hopefully be available to you very soon.

The success dashboard will include two visualizations of super users:

The activation Funnel

This will display you the % of users that moved from only visiting to a registration, to 1 activity, to more activities, etc.

It is not complete at the moment, but it will look something like this:




The activation Funnel (table view)

Here you will see the exact amount of users who are at a certain level, also the % of the users compared to all users who are registered. Here a mock-up with test data:


As soon as we are done with refinment and testing, we will publish this to all of you.

Is this what you are looking for, or do you have other things that you are missing currently?

Cheers,

Julian

OVOdarran
  • Helper ⭐️
  • 137 replies
  • April 25, 2018
This will be really helpful and give us a much more accurate view onto our active users etc.

Look forward to seeing this being released.

Darran

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