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LizAtSafe
Contributor ⭐️⭐️
March 31, 2026
Solved

400 Auth Error on API

  • March 31, 2026
  • 2 replies
  • 29 views

The OAuth API key I’ve been using for a long time, is suddenly getting a 400 error. If I create a new API key it works just fine. 

What happened and how can I prevent that in the future, because I have a lot of things connected to that key that I now need to update. 

    Best answer by samanthahamlet

    Hey ​@LizAtSafe 👋

    Sorry to hear you’re having this issue.

    Can you raise a ticket with Support so that the team can check this internally? 

    2 replies

    samanthahamlet
    Gainsight Community Manager
    April 7, 2026

    Hey ​@LizAtSafe 👋

    Sorry to hear you’re having this issue.

    Can you raise a ticket with Support so that the team can check this internally? 

    LizAtSafe
    LizAtSafeAuthor
    Contributor ⭐️⭐️
    April 7, 2026

    Absolutely, thanks.