Solved

Add fields to Events

  • 12 March 2024
  • 1 reply
  • 19 views

Hello all!

I was wondering if there is a way to add mandatory fields, when customers register to a community event? 

At this moment it takes only one click to sign up, but I wanted to ask the clients to fill in a question for a Q&A session. It would be great to have an option to add a sign up form for an event.

Thank you for any ideas! 

Markéta

icon

Best answer by DannyPancratz 12 March 2024, 16:32

View original

1 reply

Userlevel 6
Badge +7

There’s currently no way to do this with standard events on Gainsight communities. 

However, you could do this with an automation tool like Zapier. In which case, you’d use the external registration link, then something like a google form or survey monkey, and could then use the API to formally register them for the event (if that was important). 

But at that point, you’re better off using the form itself as your registration list, as the Gainsight CC registration list won’t capture those questions. 

Reply