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SimonH
Contributor ⭐️⭐️⭐️
May 27, 2026
Solved

Add private group to nav?

  • May 27, 2026
  • 5 replies
  • 63 views

Hi folks,

Beyond our forums, we’re planning to launch with just one group that’s private for a segment of community members. Because we just have the one group, we won’t have Groups in our main navigation.

Is there any way I could display the private group in a dropdown in the main navigation and have it only visible to members of the group?

Alternatively, how are you all making private groups discoverable to their members?

Thanks!

 

    Best answer by olimarrio

    ​@SimonH you can’t apply segment visibility to a specific item itself, the visibility is set on the top level navigation item; whether it is a standalone custom link or a custom dropdown.

    If you really wanted the setup you are describing you could potentially create two near-identical dropdown menus (one having the link to the private group). You could then set the visibility for each menu so that the one with the private group is only visible to those that are members and the other menu is visible to everyone that is not a member.

    5 replies

    JeniA
    JeniA
    Contributor ⭐️⭐️⭐️⭐️
    May 27, 2026

    ​@mitchell.gordon - You may have insights on this one. 😊

    ❤️ Jeni
    olimarrio
    Gainsight Employee ⭐️
    olimarrio
    Gainsight Employee ⭐️
    May 28, 2026

    Hi ​@SimonH 👋,

    Yes this is possible by following these steps:

    1. Create a Segment for the members of the private group like below:

      You can read more about creating Segments here:

       

    2. You can then configure the visibility in a custom dropdown or stand alone item in your mega menu:
       

      You can read more about how to configure this here:
       

    With this setup only members of this group will see this mega menu item. If you wanted to display this link to members that aren’t already a member of the group you would need to add different conditions to the segment so that community members that are eligible to join the private group are able to request to join.

    Let us know if you have any more questions!

      S
      SimonHAuthor
      Contributor ⭐️⭐️⭐️
      May 28, 2026

      Hi ​@olimarrio,

      Thanks for your response! In our case, we don’t want to apply this segment visibility to a top level nav item (which I think is what’s shown in your screenshot?), but to an item within one of those nav items. Is that possible?

      olimarrio
      Gainsight Employee ⭐️
      olimarrioAnswer
      Gainsight Employee ⭐️
      May 29, 2026

      ​@SimonH you can’t apply segment visibility to a specific item itself, the visibility is set on the top level navigation item; whether it is a standalone custom link or a custom dropdown.

      If you really wanted the setup you are describing you could potentially create two near-identical dropdown menus (one having the link to the private group). You could then set the visibility for each menu so that the one with the private group is only visible to those that are members and the other menu is visible to everyone that is not a member.

        S
        SimonHAuthor
        Contributor ⭐️⭐️⭐️
        May 29, 2026

        That’s a clever solution, ​@olimarrio, thank you!

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