Looks like the design of the home page changed today as I visited the standard url of communities.gainsight.com and I was prompted by another log in at the top of the page and a different navigation bar.
After scrolling all the way down pass the bottom hyperlinks, I stumbled upon the login for community.
Anyone else experiencing this UX?
Best answer by Kenneth R
Hi folks, what you saw was an error - we’ve now fixed it. Basically we have a custom header that is a server-side include (SSI) and it started injecting another web page into the top of the community page. We don’t know yet how that happened but we’ll dig into it. Thanks for flagging.
I am, and it has been a very confusing experience! No announcement or communication from Gainsight about the changes.
Glad I wasn’t the only with the issue. 😥 Thank you confirming
+5Hi folks, what you saw was an error - we’ve now fixed it. Basically we have a custom header that is a server-side include (SSI) and it started injecting another web page into the top of the community page. We don’t know yet how that happened but we’ll dig into it. Thanks for flagging.
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