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Thomas Deely
Contributor ⭐️⭐️⭐️
September 4, 2026

Auto creating community profile when a customer signs up for your product?

  • September 4, 2026
  • 2 replies
  • 73 views

Does anyone automatically create a community profile when someone signs up for your product? If so, how is this working out?

 

 

2 replies

mitchell.gordon
Expert ⭐️
September 4, 2026

Just a few thoughts:

How would the user pick their username?
What if you decide to assign the username with their name on it and they dont want that?
How would they accept the Ts and Cs of the community?
Community profiles are public (unless your community is locked down). Do they approve of their profile being public with a username you choose for them?

Kgastaldo
Helper ⭐️⭐️⭐️
September 17, 2026

I’ve thought about this too, but ultimately thought we’d end up with a bunch of unused profiles (if we figured out how to make it happen). 

For us, we use SSO and when we create the user, they get permissions for Academy, Community, Support … but they still have to create an account in the community.