Hey 2 things:
- we recently migrated our community to GS
- we have recently setup ongoing automated email campaigns
Some of these campaigns are triggered by user registration date: 1, 7, 14 days post-registration (ie. registration date > 1 day)
However it seems like this is not being respected and sent to users who registered a while ago, on our previous community. Some registered in 2020… but it seems like the system ignores their migrated registration date and will trigger these emails once they log in for the first time on the new portal…
We have a user that just received the 3 campaigns in one go… 😅
Has anyone else experienced this?