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Contributor ⭐️
August 18, 2026

Automated Knowledge Base Reminders

  • August 18, 2026
  • 4 replies
  • 48 views

Is there a way to set a reminder - say yearly - to remind us to review content that is live at certain intervals? I cannot find anything that shows this is doable but would love to see if someone else knows.

4 replies

NEOGOV Tom
Contributor ⭐️⭐️
August 18, 2026

I don’t know of a way, Amanda, but my community would love to have this option for content governance.

Sanne van Opstal-Brakel
Helper ⭐️
August 19, 2026

I really like this idea, we have it in our own tooling and that is also where our knowledge base for customers is at (looking into setting up a federated search with that in the future). And I know our customer use this as well for their own knowledge bases because it's soo important to keep it up-to-date especially with AI as a that is often the core for an AI tooling to pull data from. 

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revathimenon
Gainsight Community Lead
August 19, 2026

This definitely should be an idea ​@AmandaHaydock !

Where focus goes, energy flows.
atwhite
Helper ⭐️⭐️⭐️
August 19, 2026

Yes, I would vote for this as well. Setting a date to review published content and receiving in-platform notifications would be amazing, especially if there were options to somehow sync with or send those to notifications to an external calendar tool.