Hi all!
I have noticed that some topics are automatically closed for replies.
Do you know why this is?
Because for instance this also happened in our introduction threath. And I was not aware that this would automatically happen and I want to know if I can prevent this in the future...
Solved
Automatically closed topics
Best answer by Kgastaldo
Hi Sanne - I would check your settings. There’s an option to automatically close inactive topics.
Go to Settings → Automation Rules (Under Moderation) → Automatically close inactive topics
You can opt in or out there. If you’re in, you can set a specific amount of days or select categories.
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