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NatTho
Contributor ⭐️⭐️
Sep 18, 2020 12:43 PM UTC
Question

Badge notification emails

Hi, 

Under badge settings, it’s possible to choose for a notification to be sent either by private message, or by (email) notification. 

Is it possible for users to turn off badge notification settings? I can’t see this option under profile settings? 

Thanks! 

5 replies

Julian
Gainsight Employee ⭐️⭐️⭐️
Sep 18, 2020 3:51 PM UTC

Hi Nat,

thanks for pointing this out. I somehow have never even thought about this… I don’t think we have a setting for this specific one. Did you get feedback from your users on this?

I will have to speak to the product team about it, to make sure I am not missing something and to see if/how/when it could be added.

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I follow my nose, it always knows
NatTho
NatThoAuthor
Contributor ⭐️⭐️
Sep 21, 2020 10:23 AM UTC

Hey @Julian 

Yeah this was actually feedback from one of our superusers who wants all email notifications turned off. Glad it’s not just me missing something! 

Great, thanks for checking it out :slight_smile:

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Suvi Lehtovaara
Helper ⭐️⭐️
Jun 12, 2023 5:08 AM UTC

@Julian Are there any updates on this?

We have a few users who would like to receive only “official messages” from us Community managers and would like to opt-out of badge notifications etc. Do you have any plans on enabling this?

 

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https://yhteiso.elisa.fi/
anirbandutta
Expert ⭐️
Jun 14, 2023 2:59 PM UTC

Updating w the latest:

The badge module has all of these features now

 

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Suvi Lehtovaara
Helper ⭐️⭐️
Jun 22, 2023 10:18 AM UTC

I’ve posted an idea on the possibility to opt out of gamification notifications:

 

 

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https://yhteiso.elisa.fi/