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Question

Badge notification emails

  • September 18, 2020
  • 5 replies
  • 122 views

NatTho
  • Contributor ⭐️⭐️

Hi, 

Under badge settings, it’s possible to choose for a notification to be sent either by private message, or by (email) notification. 

Is it possible for users to turn off badge notification settings? I can’t see this option under profile settings? 

Thanks! 

5 replies

Julian
Forum|alt.badge.img+8
  • Gainsight Employee ⭐️⭐️⭐️
  • September 18, 2020

Hi Nat,

thanks for pointing this out. I somehow have never even thought about this… I don’t think we have a setting for this specific one. Did you get feedback from your users on this?

I will have to speak to the product team about it, to make sure I am not missing something and to see if/how/when it could be added.


NatTho
  • Author
  • Contributor ⭐️⭐️
  • September 21, 2020

Hey @Julian 

Yeah this was actually feedback from one of our superusers who wants all email notifications turned off. Glad it’s not just me missing something! 

Great, thanks for checking it out :slight_smile:


Suvi Lehtovaara
Forum|alt.badge.img

@Julian Are there any updates on this?

We have a few users who would like to receive only “official messages” from us Community managers and would like to opt-out of badge notifications etc. Do you have any plans on enabling this?

 


anirbandutta
Forum|alt.badge.img+2
  • Expert ⭐️
  • June 14, 2023

Updating w the latest:

The badge module has all of these features now

 


Suvi Lehtovaara
Forum|alt.badge.img

I’ve posted an idea on the possibility to opt out of gamification notifications: