best practices with posting serious customer facing announcements such as PHP2SHELL vulnerabilities
Hello Experts,
I am interested in hearing how all of you are handling posting urgent updates such as the PHP2SHELL vulnerability. First you have an announcement and then you have a string of updates.
In some cases what started as an announcement turns into a series or more complicated updates that you want to track (time/date stamps) and provide more detailed information to your customers.
Currently I am looking at a working document/resource and when we make updates also calling out via blog posts.
Can you share how you are addressing this from a structural standpoint?
Thank you, Sara