Use case: If an article covers multiple category or sub-category level subjects. Making the content accessible in each knowledge base category more like a category tag on a blog than a hard-and-fast category.
Ideally our knowledge base content can be filtered across categories and isn’t locked into just one area.
Page 1 / 1
It seems as if its only one category at a time I'm afraid. This is actually pretty common behaviour across a lot of knowledge base systems however, so I guess inSided were just going with the flow. But the tags would be a nice workaround...
I dont think it is possible now. We used to have this functionality before moving to insided and it was convenient. We also use tags for that. Submit an idea for this functionality, I will vote for it.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.