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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Jan 19, 2021 3:33 AM UTC
Solved

Can you post articles to more than one knowledge base category?

Use case: If an article covers multiple category or sub-category level subjects. Making the content accessible in each knowledge base category more like a category tag on a blog than a hard-and-fast category. 

Ideally our knowledge base content can be filtered across categories and isn’t locked into just one area. 

Blastoise186
Helper ⭐️⭐️⭐️
Mar 17, 2021 1:52 AM UTC

It seems as if its only one category at a time I'm afraid. This is actually pretty common behaviour across a lot of knowledge base systems however, so I guess inSided were just going with the flow. But the tags would be a nice workaround...

Bug blasting absolutely everything... The Blastoise Way

2 replies

Blastoise186
Helper ⭐️⭐️⭐️
Mar 17, 2021 1:52 AM UTC

It seems as if its only one category at a time I'm afraid. This is actually pretty common behaviour across a lot of knowledge base systems however, so I guess inSided were just going with the flow. But the tags would be a nice workaround...

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Bug blasting absolutely everything... The Blastoise Way
Helper ⭐️
Apr 12, 2021 8:28 PM UTC

I dont think it is possible now. We used to have this functionality before moving to insided and it was convenient. We also use tags for that. Submit an idea for this functionality, I will vote for it. 

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