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Chatbot in Community?

  • December 18, 2025
  • 3 replies
  • 73 views

sryder
  • Contributor ⭐️⭐️⭐️

Hi all! Wondering if anyone is using a Chatbot on their Community page, and how that looks. I see this article on setting up third party scripts.  But just wondering where it appears on the page and if there are any styling options. Would love to see some examples of other communities with a chat feature enabled.

Best answer by João H.

Hey ​@sryder,

At Fórum NOS we developed an AI model that answers users questions based on moderation written articles.

This and the widged for it were all developed in house, but if you wanna have an idea of how it looks, its the circular button on the bottom right corner of the page: 

https://forum.nos.pt/novidades-16/assistente-virtual-da-nos-no-forum-nos-40189

 

Hope this helps, if you have any questions, just ask! 😊

3 replies

João H.
  • Helper ⭐️
  • Answer
  • December 23, 2025

Hey ​@sryder,

At Fórum NOS we developed an AI model that answers users questions based on moderation written articles.

This and the widged for it were all developed in house, but if you wanna have an idea of how it looks, its the circular button on the bottom right corner of the page: 

https://forum.nos.pt/novidades-16/assistente-virtual-da-nos-no-forum-nos-40189

 

Hope this helps, if you have any questions, just ask! 😊


sryder
  • Author
  • Contributor ⭐️⭐️⭐️
  • December 23, 2025

Thanks ​@João H. We got it working. 


DCampos
Forum|alt.badge.img
  • Contributor ⭐️⭐️
  • February 3, 2026

Hi ​@sryder and ​@João H. found this post as we are looking to include a chat bot as well for a digital CSM type feel.   I am curious if either of you would be willing to share in gotchas or things to lookout for while implementing?

Thanks.