Clarification of Metrics in the Content Dashboard for the CC Product
For the new Analytics Dashboards in the Gainsight CC product, can anyone tell me if the metric measuring “Topics Created” includes both Questions and Conversations?
For the new Analytics Dashboards in the Gainsight CC product, can anyone tell me if the metric measuring “Topics Created” includes both Questions and Conversations?
Yes, it should. Topic should = all types of posts created, including Articles and Product Updates, as well as Questions, Conversations, and Ideas.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.