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Commmunity - Turn off a person's notificaitons

  • February 6, 2024
  • 4 replies
  • 58 views
Wilder-Clari

In Gainsight’s Community -- How do I go into a person's profile and turn off their notifications?

 

 

Best answer by security_lion

Hey @Wilder-Clari ! To my knowledge, the user has to update their notifications by going to their profile, clicking on edit profile, then selecting notifications. As a Gainsight CC admin, I can not go into the User Overview dashboard and change the notification preferences for a user.

Depending on what you are trying to accomplish, you might find these articles helpful:

 

4 replies

security_lion
  • security_lion
  • Helper ⭐️⭐️
  • Answer
  • February 6, 2024

Hey @Wilder-Clari ! To my knowledge, the user has to update their notifications by going to their profile, clicking on edit profile, then selecting notifications. As a Gainsight CC admin, I can not go into the User Overview dashboard and change the notification preferences for a user.

Depending on what you are trying to accomplish, you might find these articles helpful:

 

Kenneth R
olimarrio
Wilder-Clari
  • Wilder-Clari
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • February 6, 2024

Maybe the question is if can I log in as another user? Then I could change their permissions

olimarrio
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  • olimarrio
  • Gainsight Employee ⭐️
  • February 7, 2024

Hi @Wilder-Clari 👋,

Can you please explain the use case here?

Wilder-Clari
  • Wilder-Clari
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • February 11, 2024

OK. I figured it out. Thank you everyone.

revathimenon
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