Hey @Wilder-Clari ! To my knowledge, the user has to update their notifications by going to their profile, clicking on edit profile, then selecting notifications. As a Gainsight CC admin, I can not go into the User Overview dashboard and change the notification preferences for a user.

Depending on what you are trying to accomplish, you might find these articles helpful:

Maybe the question is if can I log in as another user? Then I could change their permissions

Hi @Wilder-Clari ,

Can you please explain the use case here?

OK. I figured it out. Thank you everyone.