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Wilder-Clari
Contributor ⭐️⭐️⭐️⭐️
Feb 6, 2024 6:24 PM UTC
Solved

Commmunity - Turn off a person's notificaitons

In Gainsight’s Community -- How do I go into a person's profile and turn off their notifications?

 

 

security_lion
Helper ⭐️⭐️
Feb 6, 2024 9:16 PM UTC

Hey @Wilder-Clari ! To my knowledge, the user has to update their notifications by going to their profile, clicking on edit profile, then selecting notifications. As a Gainsight CC admin, I can not go into the User Overview dashboard and change the notification preferences for a user.

Depending on what you are trying to accomplish, you might find these articles helpful:

 

4 replies

security_lion
Helper ⭐️⭐️
Feb 6, 2024 9:16 PM UTC

Hey @Wilder-Clari ! To my knowledge, the user has to update their notifications by going to their profile, clicking on edit profile, then selecting notifications. As a Gainsight CC admin, I can not go into the User Overview dashboard and change the notification preferences for a user.

Depending on what you are trying to accomplish, you might find these articles helpful:

 

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Wilder-Clari
Contributor ⭐️⭐️⭐️⭐️
Feb 6, 2024 9:44 PM UTC

Maybe the question is if can I log in as another user? Then I could change their permissions

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olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Feb 7, 2024 4:43 PM UTC

Hi @Wilder-Clari 👋,

Can you please explain the use case here?

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Wilder-Clari
Contributor ⭐️⭐️⭐️⭐️
Feb 11, 2024 6:40 PM UTC

OK. I figured it out. Thank you everyone.

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