We have a script that updates user information in our Community that runs every 15 minutes. At around 8:30 this morning Atlantic time, that script started failing. After some digging, I found that the return results from the /users endpoint was no longer returning with users property, and is now returning as viewusers property. I checked the API documentation and the swagger.json file still references the users return property.


So if anyone has something similar where you’re no longer getting users in your results, this could be why.
...to Gainsight, please don’t make these types of changes. If you need to, you should be versioning your API.