Skip to main content
revote
revote
VIP ⭐️⭐️⭐️⭐️⭐️
September 13, 2024
Solved

Community is slooooow

  • September 13, 2024
  • 14 replies
  • 148 views

Our community is slow at the moment, images and icons keeps loading and loading. This doesnt occur here but I have looked other Finnish communities and I can see same problem there as well.

What´s going on?

I cant find anything here https://status.insided.com/

      Best answer by revathimenon

      Gotcha - glad to hear it’s back on track and hoping the day goes even better for you now. 🙌🏽

      Thanks for reconfirming!

      14 replies

      revathimenon
      revathimenon
      Gainsight Community Manager
      September 13, 2024

      Hi @revote 

      Sorry you are facing that.

      I’m raising it with the team internally and will loop back to you.

      Where focus goes, energy flows.
      revote
      revoteAuthor
      VIP ⭐️⭐️⭐️⭐️⭐️
      September 13, 2024

      Hi @revote 

      Sorry you are facing that.

      I’m raising it with the team internally and will loop back to you.

      Thanks. This happens often - when you start asking help, problems disappears. This happened again 😀

        revathimenon
        revathimenon
        Gainsight Community Manager
        September 13, 2024

        Yikes @revote 😄

        So just re-confirming - the loading is back to normal for you?

        Where focus goes, energy flows.
          revote
          revoteAuthor
          VIP ⭐️⭐️⭐️⭐️⭐️
          September 13, 2024

          Yikes @revote 😄

          So just re-confirming - the loading is back to normal for you?

          Yes, I have looked other communities as well. This was just hiccup and I was in a hurry 😊

          (I can explain, today is the APPLE DAY and everything should work smooth as possible 🍏)

            revathimenon
            revathimenonAnswer
            Gainsight Community Manager
            September 13, 2024

            Gotcha - glad to hear it’s back on track and hoping the day goes even better for you now. 🙌🏽

            Thanks for reconfirming!

            Where focus goes, energy flows.
            Mireille Rooke
            Mireille Rooke
            Contributor ⭐️⭐️
            September 13, 2024

            @revathimenon We are also experiencing the same issue, we’ll log again a case to support. But seems like a more global issue. Hope solved soon, not the best user experience for our customers. Thanks in advance for your help 

            Connect - Innovate - Inspire
              revote
              revoteAuthor
              VIP ⭐️⭐️⭐️⭐️⭐️
              September 13, 2024

              @revathimenon We are also experiencing the same issue, we’ll log again a case to support. But seems like a more global issue. Hope solved soon, not the best user experience for our customers. Thanks in advance for your help 

              Yep, started again. All the icons / images arent loaded.

              @revathimenon 

                revathimenon
                revathimenon
                Gainsight Community Manager
                September 13, 2024

                Thanks for the alert and sorry you had to face that@Mireille Rooke and @revote .🙌🏽

                Have reported it internally and we are looking into it.

                Where focus goes, energy flows.
                  Kenneth R
                  Kenneth R
                  Expert ⭐️⭐️
                  September 16, 2024

                  Hello all, we fixed an issue this morning (that indeed was also related to icons and images not loading @revote).  Everything should be back to normal since then.  Apologies to anyone who suffered some of this slow loading (and missing icons).  

                    revote
                    revoteAuthor
                    VIP ⭐️⭐️⭐️⭐️⭐️
                    September 16, 2024

                    Yeah, all went good with the iPhone pre sales @Kenneth R 🍏

                    Show more replies
                    Terms & ConditionsAccessibility statement