Community is slooooow

Hi @revote 

Sorry you are facing that.

I’m raising it with the team internally and will loop back to you.

Thanks. This happens often - when you start asking help, problems disappears. This happened again 😀

Yikes @revote 😄

So just re-confirming - the loading is back to normal for you?

Yes, I have looked other communities as well. This was just hiccup and I was in a hurry 😊

(I can explain, today is the APPLE DAY and everything should work smooth as possible 🍏)

@revathimenon We are also experiencing the same issue, we’ll log again a case to support. But seems like a more global issue. Hope solved soon, not the best user experience for our customers. Thanks in advance for your help 

Yep, started again. All the icons / images arent loaded.

@revathimenon 

Thanks for the alert and sorry you had to face that@Mireille Rooke and @revote .🙌🏽

Have reported it internally and we are looking into it.

Hello all, we fixed an issue this morning (that indeed was also related to icons and images not loading @revote).  Everything should be back to normal since then.  Apologies to anyone who suffered some of this slow loading (and missing icons).  

Yeah, all went good with the iPhone pre sales @Kenneth R 🍏

@Kenneth R thanks, therefore on our side, it still takes between 10/15 sec to open a page after a click, so the navigation is still not back to normal. (If I compare with the navigation experience in the GS community, here it is very fluid ;)) 

It feels like this problem is back. Least in here. Our community works still ok.

Hey @Mireille Rooke and @revote - let me check with our engineers again.

Hey folks, we’ve been in touch with our engineers throughout yesterday and today.  Yesterday we discovered that the changes we had made the previous day had turned out to not be sufficient, so new measures were put in place yesterday.  We’re confident that these are the definitive resolution and we’re looking at further adjustments and setting up new monitoring / alerts to ensure this particular issue doesn’t happen again.  Apologies again for this, and thank you for flagging with us.