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Alistair FIeld
Expert ⭐️
August 4, 2026
Solved

Content helpfulness widget location

  • August 4, 2026
  • 4 replies
  • 41 views

Hi y’all,

It looks like our content helpfulness is now on the sidebar. 

Shouldn’t it be at the bottom of the article. ?

 

I do not find a setting for it being here but would very much like to move it back.

 

 

    Best answer by liz.huff

    Yeah it’s now on top for us too. I noticed it moved when we updated our forum to threaded replies. I actually like where it is at the top - folks are almost framed at the beginning to read the content knowing if it will get them their answer or not rather than asked at the end where they might not even get to… 

    Not sure if this is a new update as well or if I didn’t notice it before - but the content helpfulness widget disappears after an answer is chosen! Pretty snazzy imo.

    4 replies

    liz.huffAnswer
    Helper ⭐️
    August 4, 2026

    Yeah it’s now on top for us too. I noticed it moved when we updated our forum to threaded replies. I actually like where it is at the top - folks are almost framed at the beginning to read the content knowing if it will get them their answer or not rather than asked at the end where they might not even get to… 

    Not sure if this is a new update as well or if I didn’t notice it before - but the content helpfulness widget disappears after an answer is chosen! Pretty snazzy imo.

    Alistair FIeld
    Expert ⭐️
    August 4, 2026

    ok, so that was my suspicion also. 

    As a test I turned off threading and it goes back to below.

     

    So problem solved.

     

    Thanks ​@liz.huff for the prompt.

    The needs of the many, outweigh the needs of the few. 🖖
    Helper ⭐️
    August 4, 2026

    Glad I could help!!