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svh
Helper ⭐️⭐️
February 21, 2025
Solved

Converting topics to articles trashes the both

  • February 21, 2025
  • 5 replies
  • 52 views

Hi! I’ve been experiencing something weird when converting topics to articles. When I select convert this happens

and then I refresh and the page appears as trashed

which leads to

I can restore but it’s still a topic. 

When I tried yesterday and on a different topic I was sent to the same flow. I restored the topic and this morning found both article and topic there.

Any suggestions to what might be going on?

Thanks,

STine

Best answer by svh

Hi ​@Kenneth R, I just tried again and it seems to be working now. Thanks!

5 replies

Suvi Lehtovaara
Helper ⭐️⭐️
February 24, 2025

We were experiencing the same when converting an idea to a conversation 🤷🏼

https://yhteiso.elisa.fi/
Kenneth R
Expert ⭐️⭐️
February 25, 2025

Hi ​@svh - strange, I haven’t come across this.  Will look into it today and circle back.

Kenneth R
Expert ⭐️⭐️
February 25, 2025

Hi ​@svh - today I tested all the content type conversion options both here and in a sandbox, and I’m not able to replicate the problem you described.  Could you perhaps try again, just in case it was a temporary hiccup?  

svh
svhAuthorAnswer
Helper ⭐️⭐️
February 25, 2025

Hi ​@Kenneth R, I just tried again and it seems to be working now. Thanks!

Kenneth R
Expert ⭐️⭐️
February 25, 2025

That’s great to hear!  :)