CUSTOMER COMMUNITIES: Watch Now: Customer Communities' Winter 2025 Product Showcase

The Gainsight Customer Communities’ product team is excited to share the product enhancements we’ve recently delivered and discuss innovations that will be released in 2026. Join our Executive Vice President of Community, Education, and Product Experience, ​@erica.kuhl, our Vice President of Product Management, ​@Joris, and our Product Marketing Manager, ​@kcronin, as they introduce the latest features on our roadmap:

• Widget Visibility: Personalize member experiences on customizable pages by adjusting widget visibility based on user type or role. 
• Moderation AI Agent: Keep your community safe and on-brand without needing to manually review every communication. 
• AI Translations: Create a more inclusive and connected experience for all of your members by allowing them to instantly translate community topics and replies into their preferred language. 
• Secure API Connectors: Enhance your community experience via secure connections to other relevant applications. 

Plus, learn about the mission and vision for where Erica and Joris hope to drive Gainsight Customer Communities in the future!

 

After watching the recording, we’d love your thoughts! Comment below to share your feedback and let us know which features you’re most excited about! 🚀