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kcronin
Gainsight Employee ⭐️
kcronin
Gainsight Employee ⭐️
April 22, 2026

CUSTOMER COMMUNITIES| Watch Now: Spring 2026 Product Showcase

  • April 22, 2026
  • 3 replies
  • 628 views

Gainsight CC is off to a great start in 2026. Since January 1, we've shipped more than 10 product enhancements, and we can't wait to share what's coming soon: admin improvements, AI features, and new customization options!

In our Spring 2026 Product Showcase, join ​@soniamoaiery, Director of Product Marketing, and Katie Cronin, Product Marketing Manager, as they introduce the newest features on Customer Communities' roadmap:

  • Developer Studio: Customize your community with git-enabled development, chat-to-code capabilities, and seamless reusability
  • Group Moderator: Empower community members to manage groups on behalf of your team
  • AI Answers: Provide users the information and resources they need through search and agentic replies to questions
  • AI Personalization: Tailor the experience of each community users to encourage participation & adoption

Plus, get a look at how Gainsight is deepening investments across its products—including tighter connections between Gainsight Customer Communities and Skilljar to power a more unified, digital-led customer experience.

Your feedback shaped this roadmap, please keep it coming! Let us know what you liked with this quick survey, and what to build next. 🚀 

 

      3 replies

      atwhite
      atwhite
      Helper ⭐️⭐️⭐️
      April 27, 2026

      Thank you for sharing these! I love the concepts in progress. Our Community would love a member directory!

        muleviciute
        muleviciute
        Contributor ⭐️⭐️
        April 28, 2026

        As a customer marketer, I admire your team’s work in keeping your product roadmaps streamlined and informative. As a whole, it is a great experience seeing customer marketing best practices, weather in product, newsletters, community, etc. 

        Loved the recap of the roadmap, exciting things ahead. Thanks!

          beatriz.winn
          beatriz.winn
          Contributor ⭐️⭐️⭐️
          May 1, 2026

          Great format to share the product roadmap! I am excited to learn more about the integration between Skilljar and CC and my favorite feature that I already implemented is group moderator!

          Bea W
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