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Customize Knowledge Base URL | Gainsight Community

  • March 9, 2026
  • 2 replies
  • 11 views

Hey there,

is it possible to customize the given URL for the knowledge base? 

As in our case, we gave it a german name, since that fits for our community, but it’s URL stil ends with “knowledge-base”. Therefore I was wondering, if it is possible to change it? 

Regards,
Paul

2 replies

samanthahamlet
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  • Gainsight Community Manager
  • March 9, 2026

Hey ​@Paul-o2 

Great question! URL customisation isn’t available at the moment but I’ve passed your feedback onto the team for future consideration. 

Hope this helps! 😊


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  • Helper ⭐️⭐️⭐️
  • March 9, 2026

Hi ​@Paul-o2, just wanted to share that I have this same request and have submitted it as an idea to Gainsight here: 

Would love to have your use case as part of it!!