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Hi we’re a multi-product community and we’re currently reviewing our Ideation process. An important ask from our product teams is to make the Ideas page visible to all community users but when users want to post an idea or engage with one (upvote or comment), they’ll need to be able to go through a simple authentication process to ensure the user is our current customer. 

For example, if John is an existing customer of one of our products, he can authenticate by using his Account ID, which will verify that he’s a customer and give him access to post an idea or engage with other ideas.

I wanted to understand how much of this is feasible within inSided and if there’s anyone here who has done something similar within their communities. Happy to learn and see how we can go about doing this customization. Thanks in advance :)

I have a similar question. I’m curious if there’s a way to split Ideation visibility and participation between different roles. For example, making it so an unregistered user could view the wishlist, but not participate (submissions, replies, or upvotes). Or so registered users can view the wishlist, but only super users can participate.

 

I haven’t found a way to do this, but I’m curious if there’s a solution I haven’t thought of.

Hi everyone,

I’ll have a chat with the team internally and come back to you on this.

Hi @rashmin ​@jwren 

This boils down to the fact that you cannot set permissions in the ideation module since that is currently not possible.

 

Allowing categorisation for Ideas (and Product Updates) is the next roadmap item that one of the Community teams will work on and already has some ideas on the table on how to best tackle this, however, a more recent approach came to mind and we are in the midst of further validating it so we can solve the problem in a smarter way.

 

We currently have 3 permissions settings in community categories based on user roles: Category Visibility, Create Topics and Create Replies. We are also studying the feasibility of introducing a 4th one “Upvoting Ideas”.

 

As I mentioned, we are exploring a newer approach for which we designed a prototype that I would be happy to walk you through and get your thoughts on it.

 

If you are open to this, just let me know and I can reach out to you via email so we can set up some calls :) 

Hi ​@hhugo 

Thanks for the thoughtful response. One other Ideation topic we’re looking into is somehow limiting the number of upvotes for members per month. 

 

I’d be happy to hop on a call and chat about this anytime. Feel free to dm or email me 😎

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