Skip to main content
Solved

Do Closed Topics still show in a list of Unanswered Questions?

  • September 3, 2021
  • 1 reply
  • 68 views

DannyPancratz
Forum|alt.badge.img+9

We just migrated over from another community platform. 

So very old questions have replies asking for more information that was never given by the original author. If we close those topics, will they still show in the unanswered questions lists? Or are they excluded as closed topics?

Best answer by daniel.boon

Hey @DannyPancratz - closing a topic does not exclude it from the ‘Help others’ list.

I confirmed the behaviour by quickly closing your topic and then checking the help others list on inSpired.

 

1 reply

daniel.boon
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • Answer
  • September 7, 2021

Hey @DannyPancratz - closing a topic does not exclude it from the ‘Help others’ list.

I confirmed the behaviour by quickly closing your topic and then checking the help others list on inSpired.