Our Japan team is considering moving our Japanese knowledge base to gainsight, and also create custom pages for Japan. I thought I saw some announcements on this, but unable to find. thanks
Does gainsight allow creation of foreign language content?
Best answer by olimarrio
Hey
This is possible by creating dedicated language categories within the Community or Knowledge Base module:
These categories will appear only when the respective language e.g. Japanese, is selected from the language selector.
You could also localise your homepage so that Japanese custom pages are only visible if Japanese is selected:
You can check out our other documentation on localisation capabilities, including AI powered translations for user generated content in our CC Knowledge Base here.
Please let me know if you have any questions!
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