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Eva
Helper ⭐️
May 7, 2024 12:59 PM UTC
Solved

Duplicated Event: Status does not change to "published" and adding event to featured topics widget does not work?

Hello!

I just discovered this:

I duplicated an event (the new feature) in Control. (First, I couldn’t find the duplicate/draft, because draft events are on the bottom/in last page of the entire list in the event overview😅)

After I published the duplicated (and slightly updated) event, it was still marked as draft in Control.
I double checked and hit “publish now” several times.
The event was already displayed in the upcoming events tab in the community, but the status was still “draft” in Control. Only after a while, the status was “published”.

→ how long does it take to change the status in Control? 

 

Then, I wanted to add this event to the featured topic widget on the home page, as usual. But it cannot be found. I checked several times. Even if I paste the entire correct name, I cannot add the event to this widget:


→ is there a solution to this? Does it take a while, too? 

 

Thanks! 

Sebastian
SebastianAnswer
Helper ⭐️⭐️⭐️
May 17, 2024 3:39 PM UTC

Hi Eva! We’ve just deployed a fix that solves the problem. Can you try again? Thanks, and have a great weekend!

14 replies

Sebastian
Helper ⭐️⭐️⭐️
Jun 10, 2024 3:58 PM UTC

Hi @Eva, thanks for raising this! It’s pretty elusive :) I’ve asked the team to look into this and fix it as soon as possible. Apologies for the inconvenience! 

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Eva
EvaAuthor
Helper ⭐️
Jun 14, 2024 12:24 PM UTC

Hi @Eva, thanks for raising this! It’s pretty elusive :) I’ve asked the team to look into this and fix it as soon as possible. Apologies for the inconvenience! 

Thanks!

I can confirm that this also applies to newly created events (not only duplicates), just as @cclements reported.
 

Edit: I created / published a new event on 14.06. and four days later, it’s still not to be found in the Featured Topics Widget 

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Eva
EvaAuthor
Helper ⭐️
Jun 20, 2024 1:26 PM UTC

Hi @Eva, thanks for raising this! It’s pretty elusive :) I’ve asked the team to look into this and fix it as soon as possible. Apologies for the inconvenience! 

Thanks!

I can confirm that this also applies to newly created events (not only duplicates), just as @cclements reported.
 

Edit: I created / published a new event on 14.06. and four days later, it’s still not to be found in the Featured Topics Widget 


→ this event I created on 14.06. is still not to be found in Featured topics widget.
Is there any workaround to this?
We are currently trying to duplicate it and hope, it will be visible tomorrow

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Sebastian
Helper ⭐️⭐️⭐️
Jun 27, 2024 11:11 AM UTC

@Eva This has been resolved! There was a delay between publishing an event and it being findable in the search bar within the featured topics widgets, we’ve now made it instant. Apologies for the inconvenience!

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