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Question

Enable Announcement Card on Knowledge Base Category Pages

  • June 9, 2026
  • 4 replies
  • 13 views

Is it possible to show the Announcement Card on Knowledge Base category/pages as well?

Currently, it appears on individual Knowledge Base articles, but we would like to display it on the Knowledge Base page too.

Please let us know if this is supported or if a custom solution is required.

4 replies

samanthahamlet
Gainsight Employee ⭐️
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  • Gainsight Community Manager
  • June 9, 2026

Hey ​@Sundar-Drona 

Just to check, what do you mean by Announcement Card? Is it a featured post row or a banner? 😊


  • Author
  • Contributor ⭐️⭐️
  • June 9, 2026

I mean the Announcement Card shown in the General Sidebar. It's the widget that displays the topic featured with the moderator tag featured_side. 🙂


Gaby
  • Helper ⭐️
  • June 9, 2026

I generally find the announcement cards so confusing - sometimes they work and sometimes they don’t! I agree with your idea here though.


samanthahamlet
Gainsight Employee ⭐️
Forum|alt.badge.img
  • Gainsight Community Manager
  • June 9, 2026

Thanks for clarifying ​@Sundar-Drona 

Currently, the Announcement Card isn't supported on Knowledge Base category pages since those pages have a hardcoded sidebar - but there might be a workaround, I’ll do some digging internally on this and I’ll let you know as soon as I know more 😊