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Fescholz
Contributor ⭐️⭐️
May 28, 2020 11:24 AM UTC
Solved

Event timezone

Why aren't all timezones available being displayed in the event's timezone drop down list? I'm looking for UTC - 03:00 and I can't seem to find it. 

 

 

Cristina
CristinaAnswer
Helper ⭐️⭐️⭐️
Apr 21, 2022 3:59 PM UTC

A quick update from us regarding the missing time zones - we have added the complete list of time zones on the Event creation page in Control → under the Event timezone picker. 

14 replies

Julian
Gainsight Employee ⭐️⭐️⭐️
May 29, 2020 2:38 PM UTC

Hi,

I have spoken to colleagues and the reason for this is that we mainly have customers in EU & US timezones, if we were to include all the list would become very long.

Having said that, we are happy to include this timezone in the list, also any other timezone which you think should be included. That is no problem for us at all.

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I follow my nose, it always knows
Fescholz
FescholzAuthor
Contributor ⭐️⭐️
May 29, 2020 6:09 PM UTC

@Julian I just realized that even though I created events on UTC -4, when I check out the event date and time at the events section it displays the time based on my browser timezone. 

 

 

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Contributor ⭐️⭐️
Mar 30, 2021 7:22 PM UTC

Could we have non-Europe / Americas time zones? Kinda restricts us who don’t live in those areas. When I search for Pacific, I only get one option of Hawaii??

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Blastoise186
Helper ⭐️⭐️⭐️
Mar 30, 2021 8:45 PM UTC

Hey there @greig.strafford.community .Welcome to inSpired!

I think that’s a good one for an Idea, but possibly in a slightly different form. Do you have access to the Ideas area here? If so, please feel free to suggest it.

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Bug blasting absolutely everything... The Blastoise Way
teganoakley
Contributor ⭐️⭐️
Nov 1, 2021 6:35 AM UTC

Hi, Ive just noticed the same issue. We will be hosting regular events in Australia and there are no relevant time zones. We have an event going live tomorrow that we need this for.

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JKelley
Helper ⭐️
Nov 1, 2021 10:13 PM UTC

Not having Asia-Pacific time zones is a big problem for us to launch user groups and events.  I posted an idea on this here: 

 

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teganoakley
Contributor ⭐️⭐️
Nov 1, 2021 10:23 PM UTC

Thanks @JKelley! I upvoted yesterday :grinning:

How are you managing this in the interim?

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anirbandutta
Expert ⭐️
Feb 7, 2022 10:35 AM UTC

Hi,

I have spoken to colleagues and the reason for this is that we mainly have customers in EU & US timezones, if we were to include all the list would become very long.

Having said that, we are happy to include this timezone in the list, also any other timezone which you think should be included. That is no problem for us at all.

@Julian all across the timezones needed, e.g., you cannot have India (UTC+5:30) drop off the map as well :)

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It's an opportunity for engagement
Julian
Gainsight Employee ⭐️⭐️⭐️
Feb 7, 2022 6:52 PM UTC

thanks for letting me know! :) I will share it with the team, it might actually be a quick-win to add a few more locations to make sure you can set up these timezones as well!

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I follow my nose, it always knows
teganoakley
Contributor ⭐️⭐️
Feb 8, 2022 12:50 AM UTC

I don’t think anyone would be concerned that the list is long, it’s a one time selection to set up an event.

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