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baraica
baraica
Contributor ⭐️⭐️⭐️
Aug 5, 2025 3:52 PM UTC
Solved

Exporting Community Posts

Have any of you found a way to successfully export community posts/topics? I’m doing a monthly analysis to show community performance but I get stuck on this page. 

 

    DannyPancratz
    DannyPancratzAnswer
    VIP ⭐️⭐️⭐️⭐️⭐️
    Aug 5, 2025 3:54 PM UTC

    Have you tried this one for Topics (“Parent” post of threads) on the Export page? Or the one for Posts (all posts).

     

    FYI: I am no longer active in this community
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    DannyPancratz
    DannyPancratzAnswer
    VIP ⭐️⭐️⭐️⭐️⭐️
    Aug 5, 2025 3:54 PM UTC

    Have you tried this one for Topics (“Parent” post of threads) on the Export page? Or the one for Posts (all posts).

     

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    FYI: I am no longer active in this community
    ryanne.perry
    ryanne.perry
    Helper ⭐️
    Aug 5, 2025 10:39 PM UTC

    That page doesn’t work for me either ​@baraica. I have to do the export like ​@DannyPancratz says.

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    🌻 Ryanne
    revote
    revote
    VIP ⭐️⭐️⭐️⭐️⭐️
    Aug 6, 2025 12:22 PM UTC

    Sadly there is no way to export the post (content) itself. You can get only the topic title.

    Using API it might be possible:

     

    What comes to the Post field analysis feature, Gainsight have said, maybe year ago, that they dont develope it any more and they will close it. 

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      DannyPancratz
      DannyPancratz
      VIP ⭐️⭐️⭐️⭐️⭐️
      Aug 6, 2025 1:28 PM UTC

      Your best route is through the API, using the Unified Topics operation. 

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      FYI: I am no longer active in this community
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