When I tag an article to the home page using “Featured_Home” The tag is showing for client view. Is there a way to keep the tag so it appears on the home page but does not read “Featured Home” from the customer perspective?
Hi
I am not entirely sure of your question, so I have let your CSM know. They’ll be in touch.
Hi
Great question, and I think more community admins and moderators get easily confused by it. Let me explain how you can use tags, and the two different types of it.
In the back end of your platform you see that there are two different type of Tags:
1. Public tags
Public tags let you group topics to organize content in a way that's transparent to all members of your community. A useful tool to highlight what the article is about. Unlike moderator tags that are not visible to all members of your community. Learn more: Public Tags
2. Moderation tags
You can use moderator tags to categorise and group topics together to easily find them again later. More information: Moderation tags
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.